perfect timing

The dispatch agency that sends Ryan on wildfires sent out a message today. From now on they will haul the fire engines out west on flatbeds, rather than having them drive out. Likewise, they’re going to cover the cost of flying the crew to the fire as well.

And they couldn’t have made that decision last week? Honestly.

All in all, it really is a good thing for us. They’re still going to pay us the same rate for the time the engine is on the road, but they’re covering most of the expense. That will certainly help the next time Ryan goes out.

Speaking of the next time… the truck is expected to be fixed tomorrow or Monday morning. Hopefully Ryan will get sent out again next week.

And we were right. The shop here is charging us a fraction of the price they were asking in Wyoming – because half of the stuff they said was wrong was just fine. We informed GM corporate about our poor experience at this dealership who basically told us too bad, so sad. So we filed a compliant with the Better Business Bureau. Not because we want any retribution, but just to do our consumer due diligence.

I’d never checked out the Better Business Bureau but it’s kind of interesting to look up companies you frequently use to see if they’ve had any complaints filed against them.